Consumers' perceptions of functional foods: trust and food-neophobia in a cross-cultural context - Research portal of Justus Liebig University Giessen:

Journal article

Consumers' perceptions of functional foods: trust and food-neophobia in a cross-cultural context

Authors list: Dolgopolova, I; Teuber, R; Bruschi, V

Publication year: 2015

Pages: 708-715

Journal: International Journal of Consumer Studies

Volume number: 39

Issue number: 6

ISSN: 1470-6423

DOI Link: https://doi.org/10.1111/ijcs.12184

Publisher: Wiley

Abstract:
Consumers' perceptions of functional foods are complicated by perceived risks and complexity that appear from growing and sometimes confusing information flow. Social trust can serve as a mean for the reduction of risk and complexity. It is thus vital to understand the sources of distrust and food-neophobia as well as coping mechanisms used by consumers to ensure food provision and safety. We discuss the results of a qualitative inquiry in the form of focus groups into consumers' perceptions of functional foods in Russia and Germany. Altogether eight focus group interviews were carried out in different parts of Russia and Germany in December-January 2012-2013. A total of 59 people participated in the discussions. Different perspectives provided by the discussions in the two countries indicate different levels of trust. Deeper culturally embedded and wider-spread distrust in formal institutions in Russia pushes consumers towards developing informal networks to ensure food provision and safety. It leads to high levels of food-neophobia as consumers perceive traditions as the most important guarantee for healthy food. On the other hand, German participants indicate a number of formal institutions that are trustworthy and through which information concerning novel and healthy attributes in foods can be communicated. We provide exploratory views on the importance of social trust in consumers' perceptions of functional foods and lay out mechanisms that consumers develop to deal with increasing risk and complexity in food choices.

Authors/Editors

- Uni.-Prof. Dr. Ramona Teuber

Citation Styles

Harvard Citation style: Dolgopolova, I., Teuber, R. and Bruschi, V. (2015) Consumers' perceptions of functional foods: trust and food-neophobia in a cross-cultural context, International Journal of Consumer Studies, 39(6), pp. 708-715. https://doi.org/10.1111/ijcs.12184

APA Citation style: Dolgopolova, I., Teuber, R., & Bruschi, V. (2015). Consumers' perceptions of functional foods: trust and food-neophobia in a cross-cultural context. International Journal of Consumer Studies. 39(6), 708-715. https://doi.org/10.1111/ijcs.12184